Back
SUBSCRIPTIONS
LAVAZZA STORIES
alt alt

Subscription Terms of Sale


Lavazza My Way subscription terms and conditions

 

INTRODUCTION

These terms and conditions (the "Subscription Terms") apply when a Customer sets up a Lavazza "My Way" subscription to buy Lavazza A Modo Mio products online.  Lavazza "My Way" is an easy and convenient way to arrange repeat orders for A Modo Mio capsules (each an "Order") and have them delivered at regular intervals selected by you online. 

Before you can set up a Lavazza "My Way" subscription, you must first set up an account with us by following the instructions on our website:  https://store.lavazza.co.uk/ (the "Website").  Details of your Lavazza "My Way" subscription will be accessible on your My Lavazza page on our Website.  These Subscription Terms should be read in conjunction with our Terms of Sale, our Website Terms of Use, our Cookie Policy and our Privacy Policy, all of which will apply as appropriate to you when you use our Website and purchase Lavazza products.  They can be viewed on our Website. 

All sales of Lavazza products will be subject to Lavazza's Terms of Sale which are incorporated by reference into each Order.  If there is an inconsistency, these Subscription Terms will prevail. 

CUSTOMER CARE SERVICES

If you need any information or assistance or wish to make a complaint, please contact our Customer Care Service on:

Telephone:       0800 599 9200

E-mail:             info@lavazzamodomio.co.uk. 

 

1.         THE LAVAZZA "MY WAY" SUBSCRIPTION

 

1.1      When you set up a Lavazza "My Way" subscription, a contract will be formed between:

-       Lavazza Coffee (UK) Ltd (“Lavazza” or "we"), a company registered in England and Wales, (registered number 02447761) whose registered office is at 9 New Square, Lincolns Inn, London, WC2A 3QN and whose offices are at 5th Floor, Charter Building, Vine Street, Uxbridge UB9 1JG. Registered VAT number is GB 125460239

-       The “Customer” or “you”: any individual who purchase products by the Website as a consumer.  These Subscription Terms do not apply to B2B transactions. 

1.2       Lavazza reserves the right not to accept your application and no contract will arise between you and Lavazza until Lavazza has sent you an email confirming the details of your subscription. 

1.3         By setting up a Lavazza "My Way" subscription, you accept these Subscription Terms and agree to accept delivery of and pay for each Order of Lavazza products in the quantities and at the frequency selected by you.  You also agree that Lavazza will automatically take payment for each Order and any cancellation charges from your account or credit or debit card using the payment method selected by you. 

 

2.         THE TYPES OF LAVAZZA "MY WAY” SUBSCRIPTION

 

2.1       You can choose one of the following two subscription options: 

 

-       A) LAVAZZA "My Way" Capsules Subscription:  Select the number of packs of capsules you want to buy in each Order (minimum 12 packs per Order) and how often you want a delivery from the options on our Website.  You can vary these details on your My Lavazza page – see section 4 below. 

 

-       B) LAVAZZA "My Way" Coffee Machine and Capsules Subscription:  Select a Lavazza espresso machine (the "Selected Machine"), the number of packs of capsules you want to buy in each Order (minimum 10 packs per Order) and how often you want to receive a delivery from the options on our Website.  Select your option and on payment of an Initial Contribution related to the Selected Machine as detailed below, we will send you your Selected Machine with your first Order (for which we will add the relevant cost as detailed below to the amount of your first order) and you agree to place the minimum number of subsequent Orders specified below. 

 

2.2       Cancellation Charges:  If you have a Lavazza "My Way" Coffee Machine and Capsules Subscription and you terminate an Order or your Subscription before the minimum number of Orders has been delivered, you must pay a cancellation charge calculated as follows:

 

P x U

M

 

Where            P is the retail price of the Selected Machine displayed on our Website at the date of your first Order

                        M is the minimum number of Orders set out in the table below

                        U is the number of Orders that have not been delivered

 

Selected Machine

Min. no. of Orders

Min. Capsule Boxes per Order

Cancellation charge applies if cancellation before

Initial Contribution

Tiny

6

10

6th delivery

£1

Jolie

7

10

7th delivery

£

Idola or Jolie & Milk

8

10

8th delivery

 

£1

Desea

9

10

9th delivery

 

£1

SMEG

9

10

9th delivery

£

Voicy

9

10

9th delivery

£50

 

You can vary the frequency of Orders and deliveries at any time on your My Lavazza page – see section 4 below –but you cannot reduce the minimum number of Orders. 

2.3       The details of your subscription, including a description of the Lavazza products you have ordered, the frequency of delivery, the prices and any other additional costs will be displayed on your My Lavazza page and will be confirmed to you by email.  Lavazza is required to deliver the products you have ordered in accordance with the applicable Order.

 

2.4       Lavazza may change the number of capsules contained in a pack from time to time.  In such event we will promptly contact you by email to inform you of this variation and will modify your subscription accordingly. 

 

2.5       The Order frequency selected by you, the date of your next Order and the times within which delivery can be expected will be displayed on your My Lavazza page.  When the delivery has been arranged, we will notify you by email of the delivery date.  We cannot guarantee to deliver on any particular date.  In the event that a delivery cannot be made at the expected time, Lavazza will inform you by email. 

 

2.6       Lavazza shall have no liability whether in contract, tort (including negligence) or otherwise:

 

(a)   for any delay or failure to complete an application and enter into contractual relations with you; or

(b)  for any delay in delivery or non-delivery of any Lavazza product where the cause of the delay was outside our control provided that we contact you as soon as possible to let you know and take steps to minimise the effect of the delay. 

 

4.         CHANGING YOUR ORDERS

 

4.1       Whichever option you choose, you can change your selection of capsules, the quantities to be delivered (subject to minimum order requirements), the frequency of the deliveries and the date of an individual order on your My Lavazza page.  Any change you make will be implemented as soon as practicable.  If a delivery of an Order has already been arranged at the time you make any change, it may not be possible to cancel or amend it and your change will be implemented in the next following Order.  If you have a LAVAZZA "My Way" Coffee Machine and Capsules Subscription, any variation will not affect your obligation to place the minimum number of Orders agreed.

 

4.2       If any Lavazza product which you have ordered becomes unavailable, Lavazza will notify you as soon as possible.  You may select other products on your My Lavazza page.  If you do not do so, Lavazza reserves the right to substitute that product with another of equivalent or better quality. 

 

5.         PRODUCTS AND PRICES

 

5.1       Details of all Lavazza products that may be purchased through Lavazza "My Way" are displayed on our Website.  Lavazza only sells products manufactured by it or on its behalf under its own trademarks. 

 

5.2       All prices are inclusive of VAT and shipping and are subject to variation as set out in clause 5 of the Terms of Sale. 

 

5.3       The price of each product included in your first delivery will be specified on the Website at the time you set up a Lavazza "My Way" subscription and will be confirmed to you by email under clause 2.3.  Prices for subsequent deliveries of products will be those applicable on the date of our email to you confirming delivery and will be displayed on your My Lavazza page. 

 

5.3       We will adjust our prices to reflect any change in the rate of VAT.  

 

6.         PAYMENT

 

6.1       We accept payment by Visa, Mastercard, Maestro, American Express and PayPal.  You must provide details of a payment method when you set up a Lavazza "My Way" subscription.  Further details about payments are set out in clause 12 of our Terms of Sale. 

 

7.         SHIPMENT AND DELIVERY

 

7.1       Products will be shipped by DPD or Royal Mail to the delivery address specified on your My Lavazza page at the frequency selected by you.  If the courier cannot make a delivery of the products it will leave a notice with a phone number to be contacted in order to arrange a new delivery date.

 

7.2       Further information about delivery can be found in clause 7 of our Terms of Sale. 

 

8.         AFTERCARE SERVICE FOR PRODUCTS

 

8.1       If a product is defective in any way or if you have any questions or complaints about the products, please contact the Customer Care helpdesk whose details appear above.

 

8.2       A summary of your legal rights is set out in clause 11.2 of the Terms of Sale.

 

9.         CANCELLATION

 

9.1       Your Lavazza "My Way" Subscription will continue until you decide to cancel it.

 

9.2       You can cancel your Lavazza "My Way" Subscription or an Order at any time as follows:

 

(a)        You can cancel your Lavazza "My Way" Subscription without liability for any reason within 14 days of the date of our email to you confirming your subscription and your first Order sent under clause 2.3 by notifying us in accordance with clause 9.3. 

 

(b)       You can cancel your Lavazza "My Way" Subscription at any time after delivery of the first Order by notifying us in accordance with clause 9.3.  You will be charged for any Order for which delivery has been arranged at the time we receive your notice. 

 

(c)            You can cancel any subsequent Order within 14 days of delivery thereof for any reason by notifying us in accordance with clause 9.3.  If you have a Lavazza Coffee Machine and Capsules Subscription and you have not received and paid for the minimum number of deliveries, the effect of cancelling an Order will be to cancel the Subscription and paragraph (d) will apply. 

 

(d)       If you have a Lavazza Coffee Machine and Capsules Subscription and you terminate it after delivery of your first Order but before you have received and paid for the minimum number of deliveries you selected, you must pay (and Lavazza will be entitled to charge your credit or debit card or debit your Paypal account) the cancellation charge calculated in accordance with clause 2.1. 

 

9.3       To cancel your Lavazza "My Way" Subscription or an Order, please inform us by doing one of the following: 

 

(a)   Call customer services on 0800 599 9200 or email us at info@lavazzamodomio.co.uk . Please provide your name, home address, subscription number details of the Order and your phone number and email address; or

 

(b)  Use the cancellation procedure on your My Lavazza page; or

 

(c)   Send us a completed Cancellation Form.  A copy of the Cancellation Form is set out at the end of these Subscription Terms. 

 

9.4       If you cancel your Subscription under clause 9.2(a) or an Order under clause 9.2(b), you must (in the case of your first Order only) return the Selected Machine in good condition and (in the case of all Orders) all unopened packs of capsules to us by post within 14 days at your own expense to Lavazza Coffee (UK) Limited, PO Box 716, High Wycombe, HP11 1XT and we will reimburse the price paid for such products to you. 

 

9.5       Lavazza may terminate your Lavazza "My Way" Subscription if you are in breach of any of these Subscription Terms or our Terms of Sale including, without limitation, if:

 

(a)   You do not make any payment to us when it is due and you still do not make payment within 3 days of us reminding you that payment is due;

 

(b)  You do not, within a reasonable time of our written request, provide us with information that is necessary for us to provide the products, for example, delivery details;

 

(c)   You do not, within a reasonable time, allow us to deliver the products to you or collect them from us.

 

10.       PRIVACY AND WEBSITE POLICIES

 

10.1     Details of your Lavazza "My Way" subscription and your personal data will be retained and used by Lavazza in accordance with our Privacy Policy.  

 

10.2     Please read our Website Terms of Use and our Cookie Policy for further information about using our Website.

 

10.3     Please visit the relevant sections of our Website in order to keep up to date with any modifications of the above-mentioned documents.

 

 13.  APPLICABLE LAW

 

13.1     These Subscription Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or your Lavazza "My Way" Subscription shall be governed by and construed in accordance with the laws of England and Wales.

 

13.2     Each party irrevocably agrees that the courts of England and Wales shall have non-exclusive jurisdiction to settle any dispute or claim (including non- contractual disputes or claims) arising out of or in connection with these Subscription Terms your Lavazza "My Way" Subscription.  The European Commission also provides an online dispute resolution system which you can access through this link:  http://ec.europa.eu/consumers/odr/ . 

 

______________________

 

 

CANCELLATION FORM

 

To:        Lavazza Coffee (UK) Limited

            5th Floor, Charter Building

            Vine Street

Uxbridge

            UB8 1JG

 

Email:   info@lavazza-coffee.co.uk

 

I hereby give notice that I cancel the following Order for the purchase of Lavazza products:

 

Date of Order:             

 

Order number:             

 

Products ordered:        

 

Name of customer:      

 

Address of customer:   

 

Customer signature:      __________________________ Date:    ___________________

 

 

[Note:  Customer to complete the form and send it by post or email to the addresses shown above]

 

 

 

 

________________________________


Lavazza My Way Business subscription terms and conditions

 

INTRODUCTION

These terms and conditions (the "Subscription Terms") apply when a Customer sets up a Lavazza "My Way Business" subscription to buy Lavazza BLUE products online. Lavazza "My Way Business" is an easy and convenient way to arrange repeat orders for A Modo Mio capsules (each an "Order") and have them delivered at regular intervals selected by you online. 

 

Before you can set up a Lavazza "My Way Business" subscription (“Subscription”), you must first set up an account with us by following the instructions on our website: https://store.lavazza.co.uk/ (the "Website").  Details of your Subscription will be accessible on your My Lavazza page on our Website.  These Subscription Terms should be read in conjunction with our Website Terms of Use, our Cookie Policy and our Privacy Policy, all of which will apply as appropriate to you when you use our Website and purchase Lavazza products.  They can be viewed on our Website. 

 

CUSTOMER CARE SERVICES

If you need any information or assistance or wish to make a complaint, please contact our Customer Care Service on:

Telephone:       0800 599 9200

E-mail:             UK.info@lavazza.com

 

1.         THE LAVAZZA "MY WAY BUSINESS" SUBSCRIPTION

1.1       When you set up a Subscription, a contract will be formed between:

 

-          Lavazza Coffee (UK) Ltd (“Lavazza” or "we"), a company registered in England and Wales, (registered number 02447761) whose registered office is at 9 New Square, Lincolns Inn, London, WC2A 3QN and whose offices are at 5th Floor, Charter Building, Vine Street, Uxbridge UB8 1JG. Our registered VAT number is GB 125460239;

-          The “Customer” or “you”, the company or business based in the United Kingdom which has set up a Subscription. These Subscription Terms only apply to B2B transactions.  If you are a consumer, please set up a subscription via our consumer website by following this link: https://www.lavazza.co.uk/en/lavazza-my-way/machine-and-capsules-subscription.html these Subscription Terms shall apply to each Order delivered under the Subscription.

 

1.2       By applying for a Subscription, you accept these Subscription Terms and agree to accept delivery of and pay for each Order of Lavazza products in the quantities and at the frequency selected by you.  You also agree that Lavazza will automatically take payment for each Order and any cancellation charges from your account or credit or debit card using the payment method selected by you. 

 

1.3             Lavazza reserves the right not to accept your application for a Subscription for any reason and no contract will arise between you and Lavazza until Lavazza has sent you an email confirming the details of your Subscription (“Subscription Confirmation”). 

 

 

2.        THE TYPES OF LAVAZZA "MY WAY BUSINESS” SUBSCRIPTION

2.1       You can choose one of the following two coffee machines (each a “Selected Machine”) under your Subscription. Each Selected Machine has a corresponding minimum number of Orders which must be placed and paid during the Subscription: 

 

Selected Machine

Machine cost

Minimum number of capsules per Order

 

Minimum number of Orders

 


LB Classy Mini + Milk Frother

 

£1

 

 200 minimum

 

 

1+6

 

 

LB Classy Custom Milk

 

£1

 

200 minimum

 

1+8

 

 

2.2       Cancellation Charges:  If your Subscription is cancelled before you have paid in full for the minimum number of Orders within the Term as set out in the table at clause 2.1, you will be charged a cancellation fee equivalent to the value of the Selected Machine and (if the case maybe) of the Milk Frother (as indicated on the Site and diminished of the value already paid by the customer) split for the Minimum number of Orders and multiplied by the missed number of Orders in your Subscription.

 

2.3       You can vary the frequency of Orders and deliveries (from 2 weeks up to 8 weeks) at any time on your My Lavazza page – see clause 3 below –but you cannot reduce the minimum number of Orders and all Orders must be placed and paid for during the duration of the Subscription. 

 

2.4       The details of your Subscription, including a description of the Lavazza products you have ordered, the frequency of delivery, the prices and any other additional costs will be displayed on your My Lavazza page and will be confirmed to you by email.  

 

2.5       Lavazza may change the number of capsules contained in a pack from time to time.  In such event we will promptly contact you by email to inform you of this variation and will modify your Subscription accordingly. 

 

2.6       The Order frequency selected by you, the date of your next Order and the times within which delivery can be expected will be displayed on your My Lavazza page.  When the delivery has been arranged, we will notify you by email of the delivery date.  We cannot guarantee delivery on any specific date. In the event that a delivery cannot be fulfilled, Lavazza will contact you by email. 

 

2.7      Lavazza shall have no liability whether in contract, tort (including negligence) or otherwise:

(a)            for any delay or failure to complete an application and enter into contractual relations with you; or

(b)            for any delay in delivery or non-delivery of any Lavazza product where the cause of the delay was outside our control provided that we contact you as soon as possible to let you know and take steps to minimise the effect of the delay. 

 

3.         CHANGING YOUR ORDERS

3.1       You can change your selection of capsules, the quantities to be delivered (subject to minimum Order requirements), the frequency of the deliveries and the date of an individual Order on your My Lavazza page.  Any change you make will be implemented as soon as practicable.  If a delivery of an Order has already been arranged at the time you make any change, it may not be possible to cancel or amend it and your change will be implemented in the following Order.  Any variation will not affect your obligation to place the minimum number of Orders set out at clause 2.1.

 

3.2      You can change the date of the delivery of an individual Order for a maximum of 60 days on your My Lavazza page. If a delivery of an Order has already been arranged at the time you make any change, it may not be possible to cancel or amend it and your change will be implemented in the following Order

 

3.3     If any Lavazza product which you have ordered becomes unavailable, Lavazza will notify you as soon as possible.  You may select other products on your My Lavazza page.  If you do not do so, Lavazza reserves the right to substitute that product with another of equivalent or better quality. 

 

 

4.         PRODUCTS AND PRICES

4.1       Details of all Lavazza products that may be purchased through Lavazza "My Way Business" are displayed on our Website.  Lavazza only sells products manufactured by it or on its behalf under its own trademarks.

 

4.2       All prices are inclusive of VAT at the applicable rate from time to time. A VAT invoice will be sent to you with your Subscription Confirmation and each subsequent Order.

 

4.3       The price of each product included in your first delivery will be specified on the Website at the time you set up a Subscription and will be confirmed to you by email in accordance with clause 2.4.  Prices for our products may change from time to time, but any changes will not affect any Order that you have already placed. The prices for each product applicable to an   Order will be those current as at the date of our email to you confirming delivery and they will be displayed on your My Lavazza page. 

 

4.4       We will adjust our prices to reflect any change in the rate of VAT.

 

 

5.         PAYMENT

We accept payment by debit cards, credit card (Visa, Mastercard, Maestro, American Express) and PayPal.  You must provide details of a payment method when you set up a Subscription.

 

 

6.         SHIPMENT AND DELIVERY

6.1       Products will be shipped by DPD, Royal Mail or Whistl to the delivery address specified on your My Lavazza page at the frequency selected by you.  If the courier cannot make a delivery of the products it will leave a notice with a phone number to be contacted in order to arrange a new delivery date. Unfortunately, we do not deliver to The Channel Islands

 

6.2      Delivery of any Orders under the Subscription is free of charge.

 

6.3      You have the ability to change your delivery address through the «edit profile» feature on your My Lavazza page and during the delivery address confirmation stage of the checkout process.

 

6.4      Any date that we specify for delivery of the products is intended to be an estimate only and time for delivery shall not be of the essence. Subject to the other provisions of these Subscription Terms, Lavazza will not be liable for any loss (including loss of profit and other economic loss), costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the products, nor will any delay entitle you to terminate or rescind your Subscription otherwise than in accordance with clause 10 unless such delay exceeds 30 days.

 

 

7.         OWNERSHIP AND RISK

7.1       Ownership of the Selected Machine will not pass to you until you have placed and paid for the minimum number of Orders.  Ownership of the capsules and all other Lavazza products delivered to you in any Order shall pass to you when you have paid for the applicable Order.

 

7.2       Risk of loss or damage to the Selected Machine and all other products shall pass to you on delivery to you.

 

 

8.        OUR WARRANTY

8.1       Lavazza warrants that (subject to the other provisions of these Subscription Terms) upon delivery and for a period of 12 months from delivery the Selected Machine will conform in all material respects with its description and be free from material defects in design, material and workmanship.

 

8.2       Lavazza shall not be liable for a breach of the warranty in clause 8.1 unless:

(a)        you give written notice of the defect to Lavazza during the warranty period within a reasonable time of discovery that the Selected Machine does not comply with the warranty set out in clause 8.1; and

(b)        Lavazza is given a reasonable opportunity to examine the Selected Machine and (if asked to do so by Lavazza) you return the Selected Machine to Lavazza's place of business at your expense for the examination to take place there.

 

8.3       Lavazza shall not be liable for a breach of the warranty in clause 8.1 if:

(a)     you make any further use of the Selected Machine after giving notice in accordance with clause 8.2(a);

(b)    the defect arises because you failed to follow Lavazza’s oral or written instructions including in the user manual as to the storage, installation, maintenance or use of the Selected Machine;

(c)     you alter or repair the Selected Machine without the written consent of Lavazza;

(d)     the defect arises as a result of fair wear and tear, misuse or damage, negligence or abnormal storage or working conditions;

(e)     the serial number of the Selected Machine has been removed or defaced; or

(f)     the Selected Machine differs from its description or specification as a result of changes made to ensure that it complies with applicable statutory or regulatory requirements.

 

8.4       Subject to clauses 8.2 and 8.3, if the Selected Machine does not conform with the warranty in clause 8.1 Lavazza shall at its option repair or replace the Selected Machine, provided that, if Lavazza so requests, you shall, at your expense, return the Selected Machine or the part thereof which is defective to Lavazza.

 

8.5       Except as provided in this Clause 8, Lavazza shall have no liability to you in respect of the Selected Machine’s failure to comply with the warranty set out in clause 8.1.

 

8.6       The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 are, to the fullest extent permitted by law, excluded from our contract.

 

8.7       This clause 8 also applies to any repaired or replacement product supplied by us to you.

 

 

9.      AFTERSALES CARE SERVICE FOR PRODUCTS

If a product is defective in any way or if you have any questions or complaints about the products, please contact our Customer Care Service on:

Telephone:     0800 599 9200

E-mail:             UK.info@lavazza.com

 

 

 10.  CANCELLATION

10.1     Your Subscription will continue unless terminated earlier by either party.

 

10.2     You can cancel your Subscription at any time as follows:

(a)            You can cancel your Subscription without liability for any reason within 14 days of the date of your Subscription Confirmation by notifying us in accordance with clause 10.3 and returning the Selected Machine to us in accordance with clause 10.4.

(a)            Should you wish to cancel your Subscription at any time after the 14 day period set out in clause 10.2(a) expires, you, if you have not fulfilled all the minimum orders as indicated in clause 2.1., may be charged a cancellation fee calculated in accordance with clause 2.2. Please notify us in accordance with clause 10.3.

 

10.3         To cancel your Subscription as set out in clause 10.2(a) or 10.2(b), please notify us by doing one of the following: 

(a)            Call customer services on 0800 599 9200 or email us at UK.info@lavazza.com. Please provide your name, home address, Subscription number and your phone number and email address; or

(b)            Use the cancellation procedure on your My Lavazza page.

 

10.4        If you cancel your Subscription in accordance with clause 10.2(a) you must return the Selected Machine in original, sellable and good condition, in its original packaging, and accompanied by the applicable invoice and delivery documentation at your own expense to Lavazza Coffee UK Ltd Unit 41 Metropolitan Park Halifax Road, Greenford Middlesex, UB6 8XU. You are not obliged to return the coffee capsules. We may reduce your refund of the price to reflect any reduction in the value of the Selected Machine, if this has been caused by your handling it in a way which would not be permitted in a shop. If we refund you the price paid before we are able to inspect the Selected Machine and later discover you have handled it in an unacceptable way, you must pay us an appropriate amount.

 

10.5          Lavazza may terminate your Subscription if you are in breach of any of these Subscription Terms including, without limitation, if:

(a)            You do not make any payment to us when it is due, and you still do not make payment within 3 days of us reminding you that payment is due;

(b)            You do not, within a reasonable time of our written request, provide us with information that is necessary for us to provide the products, for example, delivery details;

(c)            You do not, within a reasonable time, allow us to deliver the products to you or collect them from us,

in which case clause 2.2 applies and you will be charged the applicable cancellation fee.

 

 

11.               LIMITATION OF LIABILITY

11.1          Any photographs and descriptions of products on our Website are intended for information purposes only and are not contractual representations. We are not liable for any errors or omissions in the photographs or descriptions on our Website.

 

11.2          All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from these Subscriptions Terms and the contract between us.

 

11.3         Nothing in these Subscription Terms excludes or limits the liability of Lavazza for death or personal injury caused by Lavazza’s negligence or for fraudulent misrepresentation.

 

11.4         Subject to clause 11.3, Lavazza’s total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation or otherwise, arising in connection with the performance or contemplated performance of our contract shall be limited to the price of the products.

 

11.5         Lavazza shall not be liable to you for any indirect or consequential loss or damage, loss of profit, loss of sales or business, loss of agreements or contracts, loss of anticipated savings, depletion of goodwill, costs, expenses or other claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with our contract.

 

 

12.               PRIVACY AND WEBSITE POLICIES

12.1         Details of your Subscription and your personal data will be retained and used by Lavazza in accordance with our Privacy Policy.  

 

12.2        Please inform us promptly of any change to your contact details so that we can update our records and continue to process your Orders.

 

12.3         Please read our Website Terms of Use and our Cookie Policy for further information about using our Website.

 

12.4         Please visit the relevant sections of our Website in order to keep up to date with any modifications of the above-mentioned documents.

 

 

13.               WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT DISPOSAL

By setting up a Subscription you expressly agree, pursuant to Regulation 12(2) of The Waste Electrical and Electronic Equipment Regulations 2013, to assume responsibility for financing the costs of the collection, treatment, recovery and environmentally sound disposal of the Selected Machine and any waste electrical and electronic equipment it is intended to replace.

 

 

14.               APPLICABLE LAW

14.1         These Subscription Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or your Subscription or any Order shall be governed by and construed in accordance with the laws of England and Wales.

 

14.2         Each party irrevocably agrees that the courts of England and Wales shall have non-exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Subscription Terms and your Subscription.