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Lavazza My Way
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    Why choose our capsules subscription?

    Lavazza My Way is our Coffee Capsules Subscription service that allows you to personalise the frequency of orders. Discover the benefits on Lavazza website.

    ECO CAPS

     

    100% compostable*

    capsules

    IDEAL VALUE

    Enjoy your favourite coffee from £0.25

    FREE SHIPPING

    All orders delivered to you for free

    FLEXIBILITY

     

    Modify, pause or cancel scheduled deliveries

    PERSONALISE SELECTION


    Find a flavour that fits you

    CHANGE DELIVERY ADDRESS

     

    Without any additional charge

    How does it work?
    With just two simple steps
    SELECT YOUR ECO CAPS
    Choose 12-packs from our compostable range of blends

    CHOOSE THE FREQUENCY
    Personalise the frequency of your orders based on your preference

    NEVER MISS A GREAT CUP
    Enjoy the great taste of Lavazza in compostable capsules

    Ready to experience Lavazza your way?

     

     

    Lavazza My Way is our Coffee Capsules Subscription service that allows you to personalise the frequency of orders. Discover the benefits on Lavazza website.

    Choose at least 12-packs of compostable capsules

    From our fully compostable range of exquisite blends

    SUBSCRIBE NOW
    BENEFITS

    Why Lavazza My Way is different

    100% Compostable* capsules

    we created a unique product with an innovative compostable biopolymer based on renewable resources which guarantees a great tasting cup of Lavazza coffee.

    Personalise your flavours

    In the mood for something different? Change your compostable capsules selection whenever you want.

    Customize the delivery date

    Not Home? Modify the date of your next delivery.

    Pause your subscription

    Going off on Holiday? Pause your compostable subscription while away.

    Personalise your deliveries

    Modify how often your deliveries happen.

    Change the shipping address

    Change your delivery address at no additional cost.

    For full terms and conditions, please click here

    FAQ

    • Which countries is the service active in?

      <p>We only sell to the UK. Our website is solely for the promotion of our products in the UK. Unfortunately, we do not accept orders from addresses outside the UK.</p>

    • Why subscribe?

      <p>With the Lavazza My Way capsule subscription you will receive a 25% discount when purchasing at least 12 packs of Lavazza A Modo Mio capsules, as well as free shipping on all your orders. Stock up on your favourite blends and discover the convenience of having your coffee delivered quickly, easily and directly to your home.&nbsp;</p>

    • What are the total costs involved with subscription services?

      <p>You will only have to pay for your capsules with the 25% discount. Shipping is free.</p>

    • Is there a minimum spend?

      <p>To set up the capsule subscription and benefit from the 25% discount you will need to buy at least 12 boxes of Lavazza A Modo Mio capsules of your choice and you will receive a regular order unless you cancel.</p>

    • How long will delivery take?

      <p>You will receive your next order within 5 working days from the date the order is processed. Please note that the 'next order' date shown on your subscription is the date your order will be dispatched.</p>

    • Is shipping free?

      <p>There are no shipping costs with your Lavazza My Way subscription service.</p>

    • How long will I have to keep the subscription?

      <p>The Lavazza My Way capsule subscription does not have a fixed duration. You can cancel the subscription at any time.&nbsp;</p>

    • How often will I receive my order?

      <p>You can choose to receive your orders every 2, 4, 8, 12 or 16 weeks, this can be changed by logging in to your online account and going into your subscription page and clicking on 'manage'.</p>

    • Will orders ship automatically or do I have to place an order each time?

      <p>Once you have selected the delivery frequency, you don’t have to worry about anything else. Your orders will be shipped automatically unless you cancel.</p>

    • When will I receive my next order?

      <p>You will receive your next order within 5 working days from the date the order is dispatched based on the frequency you choose. Please note that the 'next order' date shown on your subscription is the date your order will be dispatched and not the day you will receive it.</p>

    • Which products are in my order?

      <p>Your order consists of at least 12 boxes of your chosen assortment of Lavazza A Modo Mio capsules. You can check the products in your next order by logging in to your online account and going into your subscription page.</p>

    • How do I change the products in my subscription?

      <p>You can change the assortment of the capsules within each order anytime upto the day before the order is dispatched. You can do this by logging in to your online account and going into your subscription page and clicking on 'manage'.</p>

    • Can I add any other products except Lavazza A Modo Mio capsules to my subscription?

      <p>At the moment it is not possible to add any other products.</p>

    • I have too much coffee stocked, how do I pause my orders?

      <p>Don’t worry! With Lavazza My Way you have the flexibility to change the delivery frequency, increasing or decreasing the frequency based on your consumption. You can also manually delay your order for up to 60 days by logging in to your online account and going into your subscription page and clicking on 'manage'.</p>

    • I won’t be home! How do I temporarily pause my orders?

      <p>Don’t worry! With Lavazza My Way you have the flexibility to change the delivery frequency, increasing or decreasing the frequency based on your consumption. You can also manually delay your order for up to 60 days by logging in to your online account and going into your subscription page and clicking on 'manage'.</p>

    • How do I stop my subscription?

      <p>You can stop the subscription after the first delivery, logging in to your online account and going into your subscription page and clicking on 'manage', or alternatively, by sending an email to <a href="mailto:info@lavazzamodomio.co.uk">info@lavazzamodomio.co.uk</a></p>

    • Can I change the date of my next order?

      <p>Of course, you can change the delivery date of your next order by your online account and going into your subscription page and clicking on 'manage'.</p>

    • How do I change the frequency of delivery for my order?

      <p>You can change the delivery frequency of your orders by logging in to your online account and going into your subscription page and clicking on 'manage'</p>

    • How many subscriptions can I activate at the same time?

      <p>You can activate multiple Lavazza My Way capsule subscriptions at the same time.</p>

    • How do I change my email, phone and personal information?

      <p>You can change your details by logging in to your online account and going into your subscription page and clicking on 'manage'.</p>

    • How do I update the delivery address?

      <p>You can change your details by logging in to your online account and going into your subscription page and clicking on 'manage'.</p>

    • How do I view my order history?

      <p>You can view your order history by logging in to your online account and going into your orders page </p>

    • Can I choose any day and time for delivery?

      <p>You can only choose the day that the order will be dispatched not the day you will receive the order. Delivery will take place within 5 working days  from the date the order is dispatched. Please note that the 'next order' date shown on your subscription is the date your order will be dispatched and not the day you will receive it.</p>

    • What happens if I'm not at home to receive my order?

      <p>Don’t worry, the courier will attempt to deliver twice. If it cannot be delivered, your order will be returned to us. In this case please contact customer services 0800 5999 200 to get the order resent.&nbsp;</p>

    • What payment methods are available?

      <p>We accept payment by Visa, Mastercard, Maestro, American Express and PayPal.</p>

    • Can I change the chosen payment method?

      <p>Yes, you can change the payment method by logging in to your online account and going into your subscription page and clicking on 'manage'.</p>

    • Can I pay in cash?

      <p>No</p>

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    Enjoy all the great taste of Lavazza coffee in compostable capsules.

    Lavazza A Modo Mio Eco Caps

    100% Compostable*, 100% Taste

    DISCOVER MORE

    *Compostable capsules certified EN 13432

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