We only sell to the UK. Our website is solely for the promotion of our products in the UK. Unfortunately, we do not accept orders from addresses outside the UK.

With the Lavazza My Way Machine subscription you can receive a coffee machine for only £1 (£50 for Lavazza A Modo Mio Voicy machine), subject to purchasing  a minimum number of orders of your favourite Lavazza A Modo Mio capsules. All your orders will be delivered free of charge.

You pay £1 (£50 for Lavazza A Modo Mio Voicy machine) for the machine plus the cost of a minimum number of orders depending on the machine you choose. Each order comprises of a minimum number of 10 boxes of capsules. 

To receive your coffee machine for only £1 (£50 for Lavazza A Modo Mio Voicy machine), you will need to purchase a minimum number of orders ranging from 7 to 9 depending on the machine you purchase. Each order consists of a minimum number of 10 boxes of Lavazza A Modo Mio capsules.

See the full terms and conditions at: https://www.lavazza.co.uk/en/lavazza-my-way/machine-and-capsules-subscription.html 

You will receive your next order within 5 working days from the date the order is processed. Please note that the 'next order' date shown on your subscription is the date your order will be dispatched.

There are no shipping costs with your Lavazza My Way subscription service.

The Lavazza My Way does not have a fixed duration. You will need to purchase a minimum number of orders ranging from 7 to 9 depending on the machine you purchase. If you want to cancel before all the orders are fulfilled there will be a cancellation fee.

See the full terms and conditions at: https://www.lavazza.co.uk/en/lavazza-my-way/machine-and-capsules-subscription.html

It is your machine. If you cancel before you have fulfilled the minimum number of orders there will be a cancellation fee and you will be able to keep the machine 

The coffee machine will not have to be returned. If you choose to cancel your subscription before reaching the minimum order threshold you will be charged a cancellation fee. You can then keep coffee machine. 

See the full terms and conditions at: https://www.lavazza.co.uk/en/lavazza-my-way/machine-and-capsules-subscription.html

You can choose to receive your orders every 2, 4, 8 or 12 weeks, this can be changed by logging in to your online account and going into your subscription page and clicking on 'manage'.

Once you have selected the delivery frequency, you don’t have to worry about anything else. Your orders will be shipped automatically. 

You will receive your next order within 5 working days from the date the order is dispatched based on the frequency you choose. Please note that the 'next order' date shown on your subscription is the date your order will be dispatched and not the day you will receive it.

Your order consists of at least 10 boxes of your chosen assortment of Lavazza A Modo Mio capsules. You can check the products in your next order by logging in to your online account and going into your subscription page.

You can change the assortment of the capsules within each order anytime upto the day before the order is dispatched. You can do this by logging in to your online account and going into your subscription page and clicking on 'manage'.

At the moment it is not possible to add any other products.

Don’t worry! With Lavazza My Way you have the flexibility to change the delivery frequency, increasing or decreasing the frequency based on your consumption. You can also manually delay your order for up to 60 days by logging in to your online account and going into your subscription page and clicking on 'manage'.

Don’t worry! With Lavazza My Way you have the flexibility to change the delivery frequency, increasing or decreasing the frequency based on your consumption. You can also manually delay your order for up to 60 days by logging in to your online account and going into your subscription page and clicking on 'manage'.

If you wish to cancel your Lavazza My Way subscription please contact our Customer Services on +44 0800 599 9200  and see the Lavazza My Way Terms and Conditions for details. 

Of course, you can change the delivery date of your next order by logging into your online account and going into your subscription page and clicking on 'manage'.

You can change the delivery frequency of your orders by logging in to your online account and going into your subscription page and clicking on 'manage'

When you subscribe to Lavazza My Way, you can take out a maximum of 2 subscriptions with coffee machines for only £1 each (£50 each for Lavazza A Modo Mio Voicy machines).

You can change your details by logging in to your online account and going into your subscription page and clicking on 'manage'.

You can change your details by logging in to your online account and going into your subscription page and clicking on 'manage'.

You can view your order history by logging in to your online account and going into your orders page 

You can only choose the day that the order will be dispatched not the day you will receive the order. Delivery will take place within 5 working days  from the date the order is dispatched. Please note that the 'next order' date shown on your subscription is the date your order will be dispatched and not the day you will receive it.

Don’t worry, the courier will leave a calling card and the order will be held at your local sorting office for 30 days. After the 30 days the order will be returned to us. In this case please contact customer services 0800 5999 200 to get the order resent. 

We accept payment by Visa, Mastercard, Maestro, American Express and PayPal.

Yes, you can change the payment method by logging in to your online account and going into your subscription page and clicking on 'manage'.

No